Similar to Discourse, Vanilla Forums also has both the open-source version, and Similar to Discourse, Vanilla Forums also has both the open-source version and managed services paid plans. Paid plans unlock features not available in the open-source version.
Business: This plan offers k monthly page views, 5 staff members, jsConnect SSO, private or public community access, gamification, and more. Enterprise: This plan offers a custom page view plan, custom staff users, enhanced security, uptime SLA, and more.
Spectrum allows you to launch a free and public community with a real-time chat-like conversation. At the same time, unlike messaging apps, the conversations on Spectrum can be discovered by search engines and indexed. This gives you the best of both worlds — threaded discussions and real-time chat. However, communities built on Spectrum are not fully customizable based on your branding.
For example, you cannot host the community under your custom domain. There are other limitations such as lack of SSO, moderation tool, integrations, reporting, and analytics. At this point, Spectrum is a free platform, you can get started with this solution in case of budget constraints. Slack is a popular business messaging and collaboration tool. However, many are also using it for building communities for professionals. The primary reason for this is a free plan, top-notch usability, and wide distribution of the Slack app.
However, although it is free to get started you can easily hit the limits in the free plan. For example, in the free plan, only the first 10k messages are searchable. Apart from that, there is no customization capability, no moderation, and analytics features. Enterprise Grid: This is a custom plan for enterprise companies.
Comes with unlimited workspaces, advanced security features, and compliance systems. It is highly recommended for real-time discussion. Not suitable for asynchronous communications required for discussion forums. Facebook Groups are used to create dedicated groups for people with a common passion so they can discuss various topics related to their area of interest.
For a business, these Facebook Groups can be used to discuss your offerings and boost awareness about your company. Facebook Groups are free and currently, Facebook is heavily focused on improving Groups functionality. Overall, if you are just starting, Facebook Groups can be a good option. We explored some of the best community solutions based on ease of use, growth potential, and features.
However, the question remains which community platform is best for your company? It would vary depending on your specific needs. That said, the first step is to list down all the features you need and your budget. We challenged ourselves to create the best community management system in the world.
Re-development process took a few years, and in late we publicly released the first build of UNA Community Management System - the new platform distributed under MIT-license terms and planned as a next-generation framework for the Dolphin product. After two years of active development and community testing, UNA has become feature-rich, robust and stable enough to replace the old Dolphin.
Boonex created UNA as the next-generation community software platform with powerful customisation Studio, scalable architechture and fully responsive user-interface.
While Dolphin 7. If you already have a Dolphin-powered community, please contact us to discuss migration to UNA or browse the old Boonex pages:. Hello, fellow community builder! Leadership Meet the team that leads the team. Newsroom Press releases and other announcements. Contact Us Need anything?
Social Responsibility Our commitment to do more and do better. Online brand communities for big businesses We help brands create digital spaces where customers can get answers, connect with peers, and share new ideas. Request a demo Watch the video. Everything you want from online brand communities — and a whole lot more. Download Assessment. Trusted by more than 2, brands. What our customers are saying Reviews validated by Read all reviews.
How our online community platform helps your brand. Reduce support costs and accelerate resolution Create a peer-to-peer hub for your customers to share their expertise, learn, and get answers to their most pressing questions; any time, anywhere. Improve customer experience Crowdsourcing knowledge and building experts means you can answer more questions faster: a key differentiator when everyone needs answers they can trust and verify instantly.
Take a look at Atlas, the Khoros community. Product used: Khoros Communities Read their story. Ready to see for yourself? Let us show you what Khoros can do. Request a demo. A leader in customer satisfaction. Why choose Khoros Communities? Analytics and management tools to drive ROI easily measure and benchmark performance. Advanced moderation and management tools to efficiently scale. Bespoke, extensible brand experiences a fully configurable platform lets you match your unique brand experiences, and then embed anywhere.
Advanced engagement and gamification Increase traffic and engagement with advanced tools like community syndication and sophisticated gamification. Things to think about How to provide self-service support and loyalty through community? Do you need to prove and extend community value? What channel integrations do you need? Learn more about integrations. Want a demo? Get in touch.
Award-winning services because software is only part of the solution Khoros offers full-service community management across a variety of channels and use cases.
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